Senior Salesforce Administrator

Women for Women International (WfWI) seeks a candidate with experience administering and architecting Salesforce organizations with a focus on continuous improvement of the platform.

As Senior Salesforce Administrator, you’ll play a vital role at WfWI. You will need a deep understanding of the Salesforce platform but, just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions. You will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor and support resource to various global teams, such as in fundraising, marketing, programs, and information technology operations. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product roadmap. Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a deep understanding of the Salesforce platform who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

The location for this position is flexible wherever we have an existing Women for Women Office or regions where we have programs. The possible locations include Afghanistan, Iraq, Nigeria, the Democratic Republic of Congo, South Sudan, the United States, the United Kingdom, and Germany.

· Respond to other teams' schedules and quickly adapt to the changing needs of the organization,

· Collaborate with the global IT team, consultants, and colleagues from across the organization to create prototypes and proofs of concept as a means of eliciting and defining requirements,

· Manage contracts and vendor relationships, maximizing their engagement to support the missions of the organization and ensuring all vendors get paid on time,

· Coordinate with consultants and internal teams to deliver on agreed outputs,

· Provide managers and the rest of the organization with state of relevant systems and progress bi-weekly, monthly, quarterly, and annual reports,

· Assist the Head of Global IT in the preparation of budget and progress report presentations for the Leadership Team (LT),

· Coach and influence teams to maximize the use of available systems.

Physical Demands:

May require bending, lifting, standing, sitting, computer work, etc.

*This job description may be modified from time to time at the discretion of WfWI.