(Archived) JUNIOR SALESFORCE ADMINISTRATOR

JOB SUMMARY:

The South Street Partners Junior Salesforce Administrator will be responsible for the integrity and usage of our Database Systems and related Martech software. They will be involved with developing enhancements that drive productivity, ensuring a clean database, and promoting best practices. The ideal candidate will have strong problem solving skills and experience in Salesforce configuration in a for-profit Salesforce org. In addition, this role requires strong communication skills and a desire to learn. Real Estate experience will be beneficial.

ESSENTIAL DUTIES:

• Support users including log-in, technical issues, enhanced functionality requests, and provisioning of new users with effective management of object and record level access
• Be the Subject Matter Expert (SME) for users of database systems. Understand the responsibilities and processes for internal stakeholders to support UX improvements and training needs
• Assist in training of new user onboarding and rollouts of new or updated features and tools
• Assist with auditing and executing security and data integrity projects
• Prepare and perform data uploads/exports
• Support and train Delegated Admins in their role
• Develop declarative components in Salesforce to meet specified requirements
• Develop and update content access to improve user experience meet process needs on page layouts and Lightning Pages for Desktop and Mobile
• Coordinate timelines and requirements with Developers and Outside Consultants on projects
• Support the migration of legacy automation logic to a new unified automation tool, currently Flow following best practices
• Develop and maintain new automation logic following best practices
• Create and maintain user-oriented training materials for Sales & Marketing database systems
• Work with the Director of Sales & Marketing Database Systems to document change management within database systems
• Perform testing and manage UAT testing for new and existing development projects
• Maintain,design, and audit reports/dashboards in Salesforce and DOMO
• Prepare and perform data uploads/exportS
• Support Director of Sales & Marketing Database Systems with projects as needed
• Travel as needed to support SSP business units.
• Maintain confidentiality of all records across databases
• Other duties related to Sales & Marketing Database Systems

TYPICAL EDUCATION AND EXPERIENCE:

• College degree in sales, marketing, business systems or equivalent work experience
• Salesforce Admin Certification 201 required
• One to three years of experience working in a similar position
• Proficiency in administration of core Salesforce functions and Lightning UI, e.g. user management, roles and permissions, custom objects and fields, page layouts, custom fields, approval processes, Flow, etc.
• Experience with Force.com and Custom Object Architecture preferable
• Proficient in MS Office products to include Word, Excel, Access and Outlook
• Experience with Hubspot and Propertybase preferable
• Experience with Google Workspace preferable
• Excellent communication skills (oral and written)
• Strong technical skills and mindset to leverage database and workflow-oriented software

SKILLS:

• Ability to organize, prioritize, meet deadlines and multi-task.
• Ability to deliver high quality work, quickly, in a dynamic organization under pressure.
• Demonstrates courteous and cooperative behavior when interacting with staff and vendors; acts in a manner that promotes a harmonious and effective workplace environment.
• Contributes to the efficiency and effectiveness of the sales and marketing teams by offering suggestions and directing or participating as an active member of a team.

REQUIREMENTS:

• While performing the duties of this position, you will regularly be required to type and look at a computer screen for long periods of the day.
• You will need to be able to communicate effectively through all channels of communication.
• Some travel (US) may be required. Primarily travel within South Carolina to our other offices.
• This position is a work on-site position in our Travelers Rest office. Following 90 days a Hybrid Schedule with ~20% remote will be considered.
• Applicants must be eligible to work in the US. Visa sponsorship is not available.
• We are unable to hire candidates living outside the United States.
• Direct applicants only; no recruiters.

Benefits are available to full-time employees after a waiting period and include: Medical, Dental, Vision, Short Term and Long Term Disability, 401(k), Life Insurance, Accident Insurance, Telehealth, Health/ Dependent care spending account, wellness program and generous paid time off including 12 vacation days, 6 sick days and 9 paid holidays per year.

KP is an Equal Opportunity Employer that uses EVerify. As an Equal Opportunity Employer, KP and its affiliates do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, age, genetic information, sexual orientation, disability, or veteran status. All qualified candidates are encouraged to apply.

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