Sr. Business Analyst - CPQ & Billing

Description:

Forsys is looking for Sr. Business Analysts with deep knowledge and experience in developing Quote to Cash business processes (including, Opportunity, Quote, Configuration, Pricing, Billing and Order Management; Partner and Customer Commerce) for Hitech/Manufacturing domain. Business Analysts are responsible for gathering, documenting, reviewing the requirements and performing hands-on configuration activities in Salesforce, and providing demos to the customer.

Responsibilities:

• Gather, Analyze, and Document Business Requirements, Use cases and Business Processes.
• Review the Business Requirements with different stakeholders including customers.
• Act as a single point of contact for the customer throughout the Project.
• Coordinate with Onsite and Offshore teams to track the deliverables.
• Coordinate with different stakeholders like Customers in the Requirements Phase, Solution Architects in the Design Phase, Developers in Build Phase, etc.
• Provide demos of the Solution to the Customer.
• Perform hands-on configuration activities.
• Coordinate QA, UAT, and Go-Live Activities

Must-Have Skills:

• Functional Expertise in Quote to Cash Processes that include Sales Processes, Product Modelling Techniques, Pricing and Discounting Models, Quote, Order and Renewal Processes.
• Experience working as a business analyst in Quote to Cash systems - custom or industry standard tools like Conga, Salesforce, etc.
• Experience in the Salesforce Platform and comfortable with the platform's capabilities.
• Excellent Communication, Analytical and Problem-Solving Skills.
• Hands-on and Passionate to learn new technologies and tools as required in the Project Implementation.

Good to Have Skills:

• Expertise in configuring any Industry standard CPQ tool or custom solution (Salesforce/Conga/Oracle CPQ)