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Sr. Business Analyst - CPQ & Billing

Milpitas, California, United States

Last Updated: 10/5/23

Job Description


Forsys is looking for Sr. Business Analysts with deep knowledge and experience in developing Quote to Cash business processes (including, Opportunity, Quote, Configuration, Pricing, Billing and Order Management; Partner and Customer Commerce) for Hitech/Manufacturing domain. Business Analysts are responsible for gathering, documenting, reviewing the requirements and performing hands-on configuration activities in Salesforce, and providing demos to the customer.


  • Gather, Analyze, and Document Business Requirements, Use cases and Business Processes.
  • Review the Business Requirements with different stakeholders including customers.
  • Act as a single point of contact for the customer throughout the Project.
  • Coordinate with Onsite and Offshore teams to track the deliverables.
  • Coordinate with different stakeholders like Customers in the Requirements Phase, Solution Architects in the Design Phase, Developers in Build Phase, etc.
  • Provide demos of the Solution to the Customer.
  • Perform hands-on configuration activities.
  • Coordinate QA, UAT, and Go-Live Activities

Must-Have Skills:

  • Functional Expertise in Quote to Cash Processes that include Sales Processes, Product Modelling Techniques, Pricing and Discounting Models, Quote, Order and Renewal Processes.
  • Experience working as a business analyst in Quote to Cash systems - custom or industry standard tools like Conga, Salesforce, etc.
  • Experience in the Salesforce Platform and comfortable with the platform's capabilities.
  • Excellent Communication, Analytical and Problem-Solving Skills.
  • Hands-on and Passionate to learn new technologies and tools as required in the Project Implementation.

Good to Have Skills:

  • Expertise in configuring any Industry standard CPQ tool or custom solution (Salesforce/Conga/Oracle CPQ)

Company Details

Forsys is a market leader in Quote to Cash transformations – helping fortune 500 companies improve their revenue lifecycle processes, systems, and data. It’s a “forward-thinking” company providing cutting-edge products, solutions, services, and technologies to maximize business value from transformations, especially in Hitech, Manufacturing, and Healthcare verticals. Forsys...