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Salesforce Consultant

London, London, United Kingdom

Last Updated: 09/11/22

Job Description

The Functional Consultant has experience implementing Salesforce functionality and can act as a knowledgeable liaison with business stakeholders. The role will require working closely with business stakeholders, solution architects and the development team. This position requires the ability to multitask and the willingness to travel. The Functional Consultant is responsible for assisting with delivering systems and enhancements developed from established requirements.
Must have:

  • Sales Cloud Certification or Service Cloud Certification
  • Experience implementing across multiple clouds
  • Mixed Industry Experiences
  • 1+ Years working on the Salesforce Platform
  • Management Consulting Experience
  • Excellent Communication Skills
  • Client Facing Experience
Responsibilities
  • Participate in sessions with Salesforce customers and other team members to understand business requirements and business processes analysis
  • Document detailed business, functional & technical requirements.
  • Configure and customise Salesforce Sales and Service applications
  • Configuration of Salesforce and related third party applications
Deliverables
  • Delivering Salesforce projects from start to finish on time, within budget and meet customer happiness
  • Design and configure meaningful solutions in complex environments that help clients become high-performance businesses
  • Collaborating with teams of highly qualified functional and technical resources, both onshore as well as offshore
  • Presenting and leading sessions and requirement workshops, based on agile delivery process
Skills
  • Experience with Business Process Analysis would be beneficial. This encompasses requirement gathering; the ability to identify issues; and liaising with stakeholders.
  • Secondly comes great organisational skills usually gained when taking a lead role in a project. It requires the ability to deal with ambiguity, juggle multiple priorities and meet goals and deadlines.
  • Excellent interpersonal skills and the ability to influence people is an absolute must. A good functional consultant has excellent relationship management skills, an understanding of people and how to liaise with others is crucial through any major change in a business.
  • A Functional Consultant will manage vendors, liaise with the technical team, report to senior managers and work with end-users to ensure a smooth transition.
  • The ability and willingness to share knowledge. A Functional Consultant is heavily involved in the test and UAT phases. At times they will often take the role of trainer and mentor to the end-users.

Core Value
  • Team Player
  • Problem Solver
  • Fast Learner
  • Decision Maker
  • Creative Thinker
  • Solution Focused
  • Customer Oriented
  • Flexible Worker
  • Stress Resilient



Company Details

Cloud Orca is a Platinum Salesforce partner based in London and has a team of Salesforce advisors, consultants, developers and all-around enthusiasts.  Specialising within multiple industries, our team is made of up certified professionals across all Salesforce products.