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Salesforce Consultant

125,000 – 160,000 yearly

Raleigh, North Carolina, United States

Last Updated: 10/6/22

Job Description

*REMOTE*

Are you a Global Salesforce SME with strong business Liaison skills? Do you like getting into the system yourself to make changes directly?

We need you to help us build an internal Salesforce Center of excellence!

Our IT Global Salesforce Business Consultant engages directly with business leaders to understand their Salesforce needs and turns them in to reality. They translate business needs to technical requirements and owns delivery of global Salesforce initiatives from beginning to end.

The right candidate:

  • engages the business to understand needs

  • drives requirements into reality

  • rolls out enhancements, modifications and integrations.

  • partners well with 3rd party implementation consultants and other internal business partners.

Daily Responsibilities:

  • Hands on technical Salesforce configurations

  • Drives global long term Salesforce initiatives

  • Provides system change recommendations

Ideal candidate will have:

  • 5 years Salesforce consultant – VP level engagement, implementations

  • 5 years Salesforce Administrator – hands on configurations, workflows

  • 5 year IT Project Lead

  • 5 years Salesforce Sales Cloud

  • 3 years Salesforce Service Cloud

  • 3 years Salesforce Marketing Cloud

  • 3 years B2B Salesforce Experience Cloud - Salesforce Community Cloud

  • 3 years Global

  • Pharmaceutical Industry

Nice to have:

  • IQVIA OCE

  • Veeva

  • SAP

  • Salesforce Certifications such as: Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Consultant, Experience Cloud Consultant, Advanced Administrator

A Salesforce Consultant who has a prior background as a Salesforce Lead, Salesforce SME or a Senior Salesforce Administrator would do well in this role. Our work mix is approximately 70% sales cloud, 10% service cloud, 10% marketing cloud, 10% experience cloud. There will be integrations, single sign on, validation and testing with multiple systems.

Our IT Global Business Consultant is responsible for the delivery of Salesforce solutions in the areas of Sales, Marketing and Customer solutions teams supporting all aspects of the commercial organization, this role is global, with support of the America’s primarily and working globally in support of our affiliates.

This individual will implement and support commercial processes with focus on salesforce-based applications including OCE CRM, Service Cloud, CloudCraze, Experience Cloud, etc. as well as integration points with other downstream applications like SAP.



Company Details

Merz Therapeutics, a business of Merz Pharmaceuticals GmbH, is headquartered in Frankfurt, Germany and is represented in more than 90 countries. Our Merz Therapeutics North America business is composed of affiliates in the U.S. and Canada and has regional headquarters in Raleigh, N.C. To visit the Merz Canada website and for more information on our Canada business, please click here.