Account Manager
Job Description
Client Lead – Marketing Technology
About Us
Xsmths is a marketing technology solutions company with a core focus on Salesforce Marketing cloud as a platform, servicing the EMEA region.
Xsmths was founded in 2022 and is part of Dynamic Technologies, an evolutionary software and technology Group with 1 300+ staff and 13 Group companies. The group companies provide a diverse range of digital solutions, cloud services, training and related core competencies across Africa, the UK, Europe and the USA.
Xsmths is well positioned to be the leading Salesforce Marketing Cloud business in Africa and the UK, servicing clients across EMEA.
The Career Opportunity
Account Manager
We are currently looking for a driven and enthusiastic Account Manager to join our growing team. xSMTHS has a focus on growing the Salesforce Marketing Cloud business in EMEA across all industry verticals. Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.
Your main focus will be to manage existing and new customers.
We look for individuals who are hungry, forward-thinking and intelligent, with the ability and willingness to drive customer success. You will be working in a collaborative, innovative and growing environment.
Responsibilities
- You will work closely with your clients to deliver MROI in their environments
- Consult with customers on the Salesforce Marketing Cloud Platform to create solutions that will help them reach their business goals
- You will continuously look for opportunities within your existing accounts to expand and grow the account
- Where appropriate you will work with resources such as Solution Architects and Technical Architects to design, solution and deliver within your client environments
- Continually seek opportunities to increase customer satisfaction and deepen the client relationship
- Accurate monthly forecasting and pipeline planning
- General client admin
Minimum Requirements
- 3 - 5 years of account management experience at a digital marketing agency or similar
- Proven ability to interact with senior marketing team at client
- An understanding of the Martech and Adtech environments
- Strong analytic skills
- Excellent communication (written and oral) and interpersonal skills.
We are looking for the following personal attributes:
- Passion for Marketing Technology and Digital Marketing
- Can articulate ROI
- Planning and Closing Skills
- Strong Communication Skills
- Can collaborate and influence in a “win as a team” environment
- Has a drive for results
And this is what we offer:
- Working with a truly international team and growing international customer base.
- A chance for you to evolve, develop, feel appreciated and have fun.
- A flexible and feel-at-home work culture – you decide where you deliver your best work from.
- A choice of a Mac or Windows laptop.
- A competitive salary.
- An opportunity to travel internationally to visit clients and colleagues in Europe.
