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Client Lead (Account Manager)

Johannesburg, Gauteng, South Africa

Last Updated: 09/8/22

Job Description

Client Lead – Marketing Technology

About Us

Xsmths is a marketing technology solutions company with a core focus on Salesforce Marketing cloud as a platform, servicing the EMEA region.

Xsmths was founded in 2022 and is part of Dynamic Technologies, an evolutionary software and technology Group with 1 300+ staff and 13 Group companies. The group companies provide a diverse range of digital solutions, cloud services, training and related core competencies across Africa, the UK, Europe and the USA.

Xsmths is well positioned to be the leading Salesforce Marketing Cloud business in Africa and the UK, servicing clients across EMEA.

The Career Opportunity

Client Lead (Account Manager)

We are currently looking for a driven and enthusiastic Client Lead to join our growing team. Xsmths has a focus on growing the Salesforce Marketing Cloud business in EMEA across all industry verticals. Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.

As a Client Lead, you will drive business opportunities through the end to end sales cycle engaging with senior business and IT / Marketing executives within the assigned customer base. Your main focus will be to manage existing and new customers.

We look for individuals who are hungry, forward-thinking and intelligent, with the ability and willingness to close a mix of complex enterprise and more transactional deals.
You will be working in a collaborative, innovative and growing environment.


  • You will work closely with your customers as a trusted advisor to deeply understand their unique company challenges and goals.
  • Consult with customers on the Salesforce Marketing Cloud Platform to create solutions that will help them reach their business goals
  • You will support the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business whilst expanding existing accounts.
  • Support the end to end sales process through engagement of appropriate resources such as Solution Architects and Technical Architects
  • Continually seek opportunities to increase customer satisfaction and deepen the client relationship
  • Accurate monthly forecasting and pipeline planning

Minimum Requirements

  • Broad-based business professional with 5+ years of account management experience at a digital marketing agency or similar
  • Proven ability to interact with senior client decision makers, building confidence to deliver on strategic projects.
  • Thorough knowledge of Martech and Adtech environments
  • Strong analytic skills to understand previous successes and market dynamics.
  • Excellent communication (written and oral) and interpersonal skills.

We are looking for the following personal attributes:

  • Passion for Marketing Technology and Digital Marketing
  • Consultative selling experience
  • Prospecting Skills
  • Can articulate ROI
  • Strong intuition for business
  • Planning and Closing Skills
  • Strong Communication Skills
  • Can collaborate and influence in a “win as a team” environment
  • Has a drive for results

And this is what we offer:

  • Working with a truly international team and growing international customer base.
  • A chance for you to evolve, develop, feel appreciated and have fun.
  • A flexible and feel-at-home work culture – you decide where you deliver your best work from.
  • A choice of a Mac or Windows laptop.
  • A competitive salary.
  • An opportunity to travel internationally to visit clients and colleagues in Europe and the UK.

Company Details

Xsmths enable businesses to build and manage personalised customer journeys at scale across all communication channels with best-in-class marketing technology solutions. We design unique solutions and implement marketing technology that will transform the way our clients engage with their customers. Our project teams of skilled and certified Solution Architects, Business Consultants and Technical...