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Product Manager

Baltimore, Maryland, United States

Last Updated: 18/6/22

Job Description

Youreka enables amazing and immersive mobile experiences for field technicians and deskless workers. Youreka simplifies complex data capture, guidance through complex procedures, and elevates workers with embedded artificial intelligence. We empower business users with easy to use, drag and drop tools for configuring best in class mobile experiences.

Role Description:

We are looking for an experienced Product Manager to be part of the team responsible for the Youreka product which enables our customers and partners to configure mobile solutions for the next generation of field technicians.

To be successful in this role, you need excellent communication, as well as product and program management skills. You will be responsible for ensuring that Youreka meets the needs of our customers through a highly technical platform product. You will work with customer requirements as well as different business functions including product engineering, sales, marketing, and customer success. This role will require you to not only drive the roadmap for Youreka but also assist with the long-term strategy of our offerings.


In addition, you will be expected to be an emphatic advocate of Youreka to customers and partners through feedback sessions, events & other communication channels. You will serve as the loudspeaker of the innovative work of our engineering and design teams.


Responsibilities:

  • Plan and execute the short term (3 months) roadmap of the Youreka product day-to-day with engineering, tech writing and design.
  • Strategize the medium to long term priorities of this team (1-2 years) in order to make our customers/partners successful.
  • Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.
  • Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).
  • Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, salespeople, customer success managers and others.
Requirements:
  • BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles. MBA is a plus.
  • Minimum of 3+ years’ experience in engineering or product management delivering highly technical products (preferably platform products/services).
  • Motivated by solving complex problems and bringing order & structure to ambiguity.
  • Proven ability to influence and coordinate cross-organization teams to execute important company priorities.
  • Desire to market platform services/products through social media channels, events, podcasts and other mediums.
  • Ability to communicate to various stakeholders ranging from technical detail to high level strategy.
  • Experience presenting to executive leadership, taking part in the sales cycle, and handling sensitive customer escalations.
Location
Our team fully accommodates remote work so there are no specific location requirements for this role. Our heaviest concentration of team members is in the Maryland/D.C. area, the majority of collaboration happens during east coast hours.

About Youreka

Youreka is a leading Salesforce ISV partner. Youreka is built on the Salesforce platform and is in the top 2% of all Salesforce AppExchange applications! This is your chance to be part of one of the fastest growing application in the Salesforce ecosystems!

We have
  • An amazing team focused on doing #Whateverittakes to help our clients and teammates be successful.
  • A calling to innovate and improve every day.
  • A competitive benefits and compensation package.
  • Room for rapid growth and an emphasis on talent development.
  • A fun, casual team environment with co-workers who will make you feel like you are an important part of our team, engage you in developing new solutions to challenging problems, and help you leverage your strengths to make all of us better!
  • A great benefits package including medical, dental, vision, 401k, AD&D and Life Insurance coverage, employer paid short term disability coverage, wellness initiatives, and more!
  • Competitive Paid Time Off (PTO) package that includes time in service increases, Volunteer Time Off (VTO), 9 Holidays, and flexible work schedule.
Youreka is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.



Company Details

Our Story Welcome to Youreka. Our mission is to help frontline workers do their very best work and help organizations deliver exceptional customer experiences in the field. At the center of this is the Youreka platform which makes it incredibly easy to build and deploy smart mobile service applications that guide field workers through complex and dynamic procedu...