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Salesforce Technical Architect for a 21st Century Law Firm

180,000 – 225,000 yearly

Orlando, Florida, United States

Last Updated: 09/9/22

Job Description

About the Role

As a Platform Technical Architect, you will play an important role in the Platform Solutions & Engineering Team within Morgan & Morgan. This role serves as a trusted business partner to implement reliable systems and innovative process improvements within the Salesforce platform and integrated technologies.

In this role, you will be responsible for the overall health of our Salesforce platform by spearheading projects to improve UX and system performance, as well as signing off on the architecture of net new solutions. This includes working with all levels of the business and technology teams, as well as external vendors.

You’re excited about this opportunity because you will...

  • Partner with established teams of skilled Salesforce professionals to build reliable, scalable and high performing solutions on the Salesforce platform; used by over 5,000 employees.

  • Conduct a full technical audit of our Org, and assemble a KPI driven roadmap to success based on priorities & goals set by our team and stakeholders.

  • Tackle the difficult problem of improving system performance and UX by refactoring declarative and apex solutions in our Salesforce platform.

  • Review current solutioning processes for our admin and developer teams, and recommend proven methodologies to determine which tools to use in technical solutions (sync vs async / Flow vs Apex / Platform Events vs Futures etc).

  • Assess our current state of large data volumes, and take a hands-on approach to lead the charge on data archiving/retrieval, reporting and cleansing strategies.

  • Ensure all core features in our Salesforce applications are running at optimal levels at all times – including Automations (flows/apex), APIs, LWCs, Reports & Dashboards, and implement enterprise monitoring solutions to support these features.

  • Partner with our dedicated Technical Account Manager from Salesforce Signature Success Support and lead weekly cadences to ensure we are on track with performance based initiatives, and cases are being resolved.
  • Triage and prioritize any escalated production issues.

We’re excited about you because you have...

  • 3 or more years of experience working as a Salesforce Technical Architect.

  • 5+ years of experience as a Salesforce Developer (Apex, VF, Lightning, Integrations) working in a scalable environment.

  • Proven experience in an environment with a high volume of users, data, system transactions, automation and integrations.

  • A passion for digging deep into the transactional levels of the system to identify areas for refactoring in order to stabilize systems and increase UX.

  • Experienced in designing, developing, and supporting implementations in a large enterprise environment.

  • Salesforce Platform Developer II Certification or you are on track to acquire it.

  • Experienced in building integrations with Rest API, Platform Events, and Streaming APIs.

  • Thorough understanding of Salesforce system limits to build at scale.

  • Interest in working across departments to manage shifting priorities and requirements.
  • Strong communication and interpersonal skills with a demonstrated ability to influence a large organization and grow within a team.

Company Details

Morgan & Morgan is the largest plaintiff injury law firm in the United States.At Morgan & Morgan, we have been fighting for over 30 years for our clients who are victims of car accidents to get them the compensation and justice they are owed. After all, insurance companies tend to seek to minimize compensation. What can seem like a fair sum might fail to cover long-term medical costs, lost...