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Salesforce Technical Consultant

London, London, United Kingdom

Last Updated: 09/6/22

Job Description

The Technical Consultant has experience implementing Salesforce functionality and can act as a knowledgeable liaison with business stakeholders. The role will require working closely with business stakeholders, solution architects and the development team. This position requires the ability to multi-task and the willingness to travel. The Technical Consultant is responsible for delivering systems and enhancements developed from established requirements.
Must have:

  • Sales Cloud Certification or Service Cloud Certification
  • Experience implementing across multiple clouds
  • Mixed Industry Experiences
  • 2+ Years working on the Salesforce Platform
  • Worked on multiple projects
  • Experience in implementing solutions in over 1 or more Salesforce clouds
  • Experience and understanding of Integrations and API best practices
  • Consulting Experience
  • Excellent Communication Skills
  • Client Facing Experience
Responsibilities:
  • Participate in sessions with Salesforce customers and other team members to understand business requirements and business processes analysis
  • Document detailed business, functional & technical requirements.
  • Configure and customise Salesforce Sales and Service applications
  • Configuration of Salesforce and related third party applications
  • Working with our in-house developers to deliver custom integrations
Skills & Deliverability
  • Delivering Salesforce projects from start to finish on time, within budget and meet customer happiness
  • Design and configure meaningful solutions in complex environments that help clients become high-performance businesses
  • Collaborating with teams of highly qualified functional and technical resources, both onshore as well as offshore
  • Presenting and leading sessions and requirement workshops, based on agile delivery process
Skills:
  • Experience with Business Process Analysis is essential. This encompasses requirement gathering; the ability to identify issues; and liaising with stakeholders.
  • Secondly comes great organisational skills usually gained when taking a lead role in a project. It requires the ability to deal with ambiguity, juggle multiple priorities and meet goals and deadlines.
  • Excellent interpersonal skills and the ability to influence people is an absolute must. A good functional consultant has excellent relationship management skills, an understanding of people and how to liaise with others is crucial through any major change in a business.
  • The technical Consultant will manage vendors, liaise with the technical team, report to senior managers and work with end users to ensure a smooth transition.
  • The ability and willingness to share knowledge. A Technical Consultant is heavily involved in the test and UAT phases. They will often take the role of trainer and mentor to the end-users and will be responsible for the acceptance of the new system changes.
Core Values:
  • Team Player
  • Problem Solver
  • Fast Learner
  • Decision Maker
  • Creative Thinker
  • Solution Focused
  • Customer Oriented
  • Flexible Worker
  • Stress Resilient
Remuneration Package
  • DoE
  • Bonus package included with an uncapped potential OTE (After passing probation)
  • Pension Scheme
  • Certification Bonus
  • Expenses paid
  • 30 days holiday per annum
  • Company Laptop
  • Salesforce certification enrolment
  • Health Care (After passing probation)
  • Cloud Orca Share Scheme



Company Details

Cloud Orca is a Platinum Salesforce partner based in London and has a team of Salesforce advisors, consultants, developers and all-around enthusiasts.  Specialising within multiple industries, our team is made of up certified professionals across all Salesforce products.